3rd April 2019 - End of standard support life.The final year's support renewal will be prorated and automatically end on the End of Extended Support (End of Support Life) date.Īfter End of New Sale Availability, Symantec may continue to sell Education and Consulting services for the EOL product/version.įollowing this date, existing customers may no longer obtain additional licenses of an EOL product/version or renew a subscription license.Īll customer requests for new/renewed licenses of an EOL product/version will need to contact their Vohkus account manaher to discuss how to migrate to the current version.

3rd Apil 2017 - End of new sale availabilityįollowing this date, new customers are no longer able to order licenses, media, or initial support services through the price list for the EOL product/version but may continue to renew existing subscription licenses or support.īetween this date and the End of Access Date, existing customers may obtain additional licenses of the EOL product/version by purchasing a license to the current product/version through the current downgrade process to request the keys and access to the binaries for the EOL product/version.The End of Life date starts the timeline and process leading to End of Support for the Major Release and its related Minor Releases and Maintenance Packs. When Symantec cease marketing or distributing a product or a version release of Licensed Software. All other requests for support will be denied. If a problem does occur, your only course of action with Technical Support will be to upgrade to Endpoint Protection 14. Endpoint Protection 12.x will no longer be supported by Technical Support. Intrusion Prevention, Proactive Threat Protection and all other content will not be available for download through any means. This is not a recommended or supported configuration, and should only be considered to maintain protection while completing the upgrade to SEP 14. Endpoint Protection 12.x clients can still obtain virus definitions from a 14.x Endpoint Protection Manager. On April 3, 2017, Symantec announced the End of Life for Endpoint Protection 12.x.Įndpoint Protection 12.x clients will no longer be able to download updates from Symantec LiveUpdate or an internal LiveUpdate Administrator.

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